Frequently Asked Questions

Shadow AI refers to employees using consumer AI tools (like ChatGPT, Claude, or Copilot) without company approval or oversight. This is concerning because: 1) Your proprietary data is being used to train someone else's AI models, 2) There's zero BAA protection or HIPAA compliance, 3) You have no audit trail or security controls, 4) It creates potential data breaches and compliance violations. Studies show 80% of employees are already using these tools with your sensitive data.

Enterprise AI solutions from The Fort AI Agency are fundamentally different: We provide BAA-compliant systems that keep your data in YOUR environment, offer full audit trails and security controls, learn your specific business context (not generic responses), integrate with your existing systems, and provide ongoing support and customization. Consumer AI tools offer none of these protections.

Traditional Machine Learning trains the AI provider's models using your data - making them smarter while you get generic outputs. Business Learning™ is our approach where the AI learns YOUR specific business context, processes, and requirements. The AI becomes an expert in YOUR business, not just another generic chatbot. This means better results, more relevant insights, and a competitive advantage that grows over time.

Implementation timeline varies based on complexity, but we've deployed functional AI solutions in as little as 2 weeks for basic implementations. A typical enterprise deployment takes 4-8 weeks including: discovery and requirements gathering, custom AI development and training, integration with existing systems, testing and refinement, and team training. We delivered a complete solution for USA Wrestling in just 6 weeks.

Yes! Unlike consumer AI tools, we provide full HIPAA compliance through: signed Business Associate Agreements (BAAs), data encryption at rest and in transit, audit trails for all interactions, access controls and user management, and data retention policies that meet regulatory requirements. We understand healthcare compliance and build it into every solution.

While we work across all industries, we have particular expertise in: Healthcare (HIPAA-compliant AI solutions), Financial Services (secure data handling), Education (FERPA compliance), Manufacturing (process automation), Professional Services (workflow optimization), and Sports & Recreation (our USA Wrestling implementation is a flagship example). Every solution is customized to your industry's specific needs and compliance requirements.

Our AI solutions deliver immediate ROI through: reduced operational costs from automation, improved customer satisfaction with 24/7 availability, increased efficiency by handling repetitive tasks, better decision-making through data insights, and elimination of shadow AI expenses. Most businesses see positive ROI within the first 60-90 days of implementation. We provide detailed ROI tracking and reporting as part of every solution.

Our AImpact Nexus platform can replace or enhance your Microsoft stack, offering: unified communication across all channels, AI-powered automation built-in, significant cost savings on average, better integration capabilities, and no vendor lock-in. You don't have to replace everything at once - we can integrate with your existing tools and gradually transition as you're comfortable.

We're builders, not consultants. Key differences: 1) We deliver working solutions, not PowerPoints, 2) Our founder has 20+ years in IT and understands real business needs, 3) We sign BAAs and take compliance seriously, 4) Our AI learns YOUR business context, not generic patterns, 5) We've proven results (USA Wrestling chose our solution over major consultants), 6) We're local to Fort Wayne and understand regional business needs.

Getting started is simple: 1) Schedule a free Shadow AI audit to understand your current AI usage and risks, 2) We'll provide a customized proposal based on your specific needs, 3) Upon approval, we begin with discovery and requirements gathering, 4) Development and implementation typically takes 2-8 weeks, 5) We provide training and ongoing support to ensure success. Contact us at (260) 452-7615 or info@thefortaiagency.ai to begin.

Absolutely! All our solutions include ongoing support: 24/7 system monitoring, regular optimization and updates, user training and onboarding, performance analytics and reporting, and rapid response to any issues. We view ourselves as long-term partners in your AI journey, not just vendors. Your success is our success.

Yes! We offer several ways to experience our AI solutions: 1) Free Shadow AI audit to assess your current situation, 2) Free trial chatbot to test our capabilities, 3) Proof of concept projects for specific use cases, 4) Money-back guarantee on our starter packages. Visit thefortaiagency.ai/free-chatbot to try our AI chatbot instantly.